Best-in-class retailers are merging their brick-and-mortar and e-Commerce systems to create a seamless customer experience across all channels. By integrating data, retailers also can provide associates with a comprehensive look at customer information, inventory and overall sales.
Springboard Retail is spearheading this convergence with the introduction of a cloud-based retail management solution that includes POS, inventory management and CRM software. The comprehensive solution is designed to provide retailers with real-time data and equip them with tools to turn information into incremental sales. Associates and managers who access the system also have access to real-time inventory levels across every store, which empowers them to sell items that are unavailable in their own store, and ship them directly to the consumer.
Additional applications available in the platform include purchasing, receiving, distributed order management and fulfillment, as well as real-time dashboards, a promotions engine and a proprietary analytics tool. Springboard integrates directly with Intuit Quickbooks.
Sales associates can use the Springboard Retail POS solution on a tablet to check out customers and engage with them in store aisles. Associates also can leverage a variety of features within the POS system, including item entry via scan or lookup, customer creation and lookup, sales rep tracking, multi-store inventory lookup, gift card issuance and redemption, and sales tax calculation.