Salesforce has added new solutions to the Salesforce AppExchange, the company’s enterprise cloud marketplace of more than 5,000 listings. AppExchange solutions offer users additional ways to leverage the capabilities of the Salesforce ecosystem.
Several of the new partners add to or build on existing capabilities of the Salesforce Commerce Cloud, including Amplience, which simplifies the planning, creation, management and delivery of content; and CloudSense, which offers customer lifecycle management for subscription-based services.
Other partners offer retailers billing solutions, such as DocuSign eSignature for Salesforce CPQ, which helps retailers capture payment information; and GoCardless for Salesforce Billing, which can automatically collect payments against recurring invoices or subscriptions.
Einstein Bot and Robotic Process Automation partners include NeuraFlash Einstein Bot Accelerator, which helps retailers implement basic features of Einstein Bots and expedite NLP training; and Decision Engines Intelligent Process Automation, which enables automated response to customer queries.
Finally, new solutions for the Datorama platform have been added, including Facebook Ads App for Datorama, which lets retailers compare Facebook Ads campaign’s performance and track KPIs; and Lead Generation App for Datorama, which consolidates campaign, channel, lead and pipeline data into an interactive dashboard.