For online shoppers, returning products can be a daunting and inconvenient experience. Not only do they have to go through the process of printing out return labels, packing the item and mailing it out, but they also need to pay a shipping fee.
To make the returns experience less expensive and complicated, Clarus Commerce has developed Return Saver. For an annual $49 fee, subscribers can ship an unlimited number of online purchases to their original sender via FedEx Ground, helping to eliminate concerns online shoppers may have about return shipping rates.
Return Saver subscriptions cover the cost of returns if a consumer orders the incorrect size or color, received a damaged product or just doesn’t care for the product overall. The service covers items purchased at virtually any online retailers, from brand-name stores to SMBs.
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Consumers can use Return Saver by logging in and filling out a return label form, printing the form and attaching it to the return package. From there, the users can bring the package to any FedEx location to return the purchase.
Retailers that partner with Clarus Commerce also can recognize a number of benefits. If they embrace Return Saver, retailers are not responsible for shipping costs. Moreover, if they promote Return Saver on their sites, retailers also can build confidence among their customers.
