Convo, a workforce unification solution provider, has launched the Enterprise Social Collaboration Platform for retailers. The tool enables fast, flexible and secure communication and collaboration through the enterprise.
The Social Collaboration Platform is accessible from both desktop and mobile devices, and can foster conversations at any level of the company, including between or among associates, store managers and executives. The tool aims to distill the most effective aspects of social networking, project management software and productivity apps into a single knowledge and store management platform.
Employees can communicate through groups, labels and hashtags, with no email address required. Mediums including video, images and posts can be used to spread information quickly and effectively, and the platform is backed by enterprise-grade security to protect sensitive data.
Potential uses for the Social Collaboration Platform include:
- Getting real-time feedback on projects to speed buy-in and implementation;
- Serving as a central repository for sharing information across locations; and
- Connecting associates to empower their ability to assist shoppers.