Retail Success Stories

How Brands from Walmart to Pacsun Have Harnessed the Power of Digital Twins

In its broadest and most straightforward definition, a digital twin is “a virtual replica of a physical object, person or process that…

How Poshmark’s In-Person Events Drive Livestreaming Results

Brands and retailers are investing more in cultivating community — not just online, but through immersive IRL experiences. While experts agree taking…

SVP Reveals How Tractor Supply Assesses Tech to Power ‘Legendary’ Service Experiences

A key aspect of Tractor Supply Company’s brand mission is providing legendary customer service. That means investing in technology that both directly…

Small Business, Big Ideas: Inside the Luxury Advent Calendar Boom with DTC Brand Cheese Brothers

This story is part of Retail TouchPoints’ ongoing “Small Business, Big Ideas” series, focusing on smaller retail brands that have found big…

At 60, The Paper Store Remains Committed to Being the ‘Antithesis of Online Shopping’

Like most retailers of a certain age, The Paper Store debuted in brick-and-mortar — in this case a modest family-run newsstand in…

How (and Why) Ikea Embraced Trauma-Informed Design in Crafting Housing for the Homeless

Hopefully, most of us won’t have to deal with being homeless during our lives — however, that shouldn’t keep us from feeling…

Warby Parker Transforms First NYC Store into ‘Love Letter’ to Local Artists

Warby Parker is one of the few direct-to-consumer (DTC) unicorns that has successfully evolved into a profitable omnichannel business — and its…

Snoop Dogg Sparks Brand Awareness, Lowers Acquisition Costs for Solo Stove

When Luana Bumachar joined Solo Brands as its Chief Marketing Officer earlier this year, there was a big debate permeating the industry:…

Why Heroes & Villains Prioritizes Fan Experience Over Merch Sales at New York Comic-Con

New York Comic-Con is the place where members of all fandoms can come together and meet their heroes. (They can even dress…

Paper Store POS Upgrade Untethers Associates, Boosts Productivity

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment…

Exclusive Q&A: ‘Sustainability Won’t Just be a Positive, it Will be Essential’

When the raw ingredients in your products come from a natural wonder that’s practically on your doorstep, and it’s being threatened by…

Ikea Exec: Stores’ Expanded Fulfillment Role Key to Maintaining Lower Prices

Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions…

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Retail Success Stories

How Brands from Walmart to Pacsun Have Harnessed the Power of Digital Twins

How Poshmark’s In-Person Events Drive Livestreaming Results

SVP Reveals How Tractor Supply Assesses Tech to Power ‘Legendary’ Service Experiences

Small Business, Big Ideas: Inside the Luxury Advent Calendar Boom with DTC Brand Cheese Brothers

At 60, The Paper Store Remains Committed to Being the ‘Antithesis of Online Shopping’

Warby Parker Transforms First NYC Store into ‘Love Letter’ to Local Artists

Paper Store POS Upgrade Untethers Associates, Boosts Productivity

Exclusive Q&A: ‘Sustainability Won’t Just be a Positive, it Will be Essential’

Ikea Exec: Stores’ Expanded Fulfillment Role Key to Maintaining Lower Prices

Multimodal Commerce: New Era of Online Shopping

Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

5 Essential Tax Truths for Growing Midmarket Companies

The Agentic Engine Powering Profit-Driven Merchandising

6 Essential Tips for Social Commerce for Tax, Finance, and IT Leaders

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