Executive ViewPoints

Beyond Tariffs: The Real Supply Chain Risk Fashion Brands Aren’t Talking About

If the last few years have taught us anything, it’s that supply chain disruption is no longer the exception. It’s the norm….

Why Personalization Guesses, but Context Understands

For years, personalization has been retail’s magic word. The promise was simple: show each shopper exactly what they want, and they’ll buy…

The Evolution of Marketplaces and the Impact of Agentic AI for Retailers and Ecommerce

Marketplaces have been redefining retail for more than two decades, but we are now at a major inflection point. Just as the…

How AI Agents are Reshaping Online Fraud Ahead of a Busy Holiday Season

During the back-to-school shopping rush, malicious AI agents took advantage of seasonal deals and promotional campaigns to gather valuable intelligence — learning…

When AI Answers Everything, Loyalty is Your Brand’s Insurance Policy

Imagine typing “best summer dresses for wedding under $150” into Google and instead of the usual list of links, you’re presented with…

Bridging Timelessness and Technology: How Zwilling Balances Legacy with Digital Transformation

When a brand has been trusted in kitchens around the world for nearly three centuries, it carries with it something that can’t…

How Digital Wallets and Embedded Finance are Reinventing Retail CX

Retail is evolving faster than ever — and the checkout is where it all comes together. For merchants competing in a saturated…

A Better Return on Returns: How Data is Redefining B2B Resale Strategies

Gone are the days when retailers relied on spreadsheets, emails and phone calls to offload customer returns and excess inventory into the…

Why Marketplace Businesses Should Prioritize Relationship Preservation – Even During Disputes

Let’s face it: Strong relationships are easy to maintain when everything runs smoothly – when orders are fulfilled on time, terms are…

The Psychology of Customer Pain Points: Why Real-Time Feedback is Essential for Employee Wellbeing

Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals that nearly 70% of shoppers say just…

What U.S. Retailers can Learn from China’s Social Commerce Success

In Q1 this year, Chinese retailer Pop Mart saw market capitalization surge to nearly $40 billion, outpacing established global rivals like Hasbro and…

How Brands are Rethinking Pricing Strategy Amid Tariff Uncertainty

Brands are being squeezed like never before. On one hand, federal trade policy is causing the price of just about everything to…

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Executive ViewPoints

Beyond Tariffs: The Real Supply Chain Risk Fashion Brands Aren’t Talking About

Why Personalization Guesses, but Context Understands

The Evolution of Marketplaces and the Impact of Agentic AI for Retailers and Ecommerce

How AI Agents are Reshaping Online Fraud Ahead of a Busy Holiday Season

When AI Answers Everything, Loyalty is Your Brand’s Insurance Policy

How Digital Wallets and Embedded Finance are Reinventing Retail CX

A Better Return on Returns: How Data is Redefining B2B Resale Strategies

Why Marketplace Businesses Should Prioritize Relationship Preservation – Even During Disputes

The Psychology of Customer Pain Points: Why Real-Time Feedback is Essential for Employee Wellbeing

How Brands are Rethinking Pricing Strategy Amid Tariff Uncertainty

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Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

Multimodal Commerce: New Era of Online Shopping

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