Executive ViewPoints

Does Customer Age Matter for Fraud Prevention?

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Federal data indicates that impostor scams and ecommerce …

What Brands Can Learn From D2C Trendsetters

D2C as a business model has always been around. We’ve seen it from the street sellers to the door-to-door salespeople who knew…

What Interior Design Will Look Like in 2022: Personalization, Nature and Augmented Reality

As with most industries, the pandemic accelerated processes that were well underway in the interior design sphere during the past few years….

Hit Hard by the Pandemic, Most Minority Business Owners Optimistic About the Future

In May 2020, McKinsey issued a report stating while the COVID-19 pandemic was shaking up small businesses across the board, it was…

What Can and Should Retailers Do About Climate Change?

The risks of climate change took center stage during 2021, as UN scientists linked global warming directly to human activities. With global…

How to Create the Best ‘New Normal’ Dining Experience With Data

Pandemic-era dining ushered in new elements of a night out. Masks, pop-up tents on outdoor sidewalks, extra space between fellow diners and…

The Power of Sound for Retail

Design for retail experiences is a hot topic of conversation, especially as shoppers return to stores for the holiday season, still under…

The Existential Threat to Ecommerce

By all accounts, the pandemic was a boon to ecommerce. A McKinsey Report noted that lockdown orders crammed a decade’s worth of…

Virtual Queues: The Waiting Isn’t the Hardest Part

Throughout the 2010s, brick-and-mortar retailers worked hard to keep up with the evolving consumer landscape. Then COVID-19 arrived and accelerated the rate…