Executive ViewPoints

Store Management Costs in the Era of Ecommerce

Food retail demand has become fractured across multiple channels, with traditional brick-and-mortar formats losing out to the online medium. In 2019, online…

How Zero-Party Data is Helping Retailers Retain Customers and Build Trust

Brands are facing a customer data conundrum. While 49% of consumers say they’re frustrated by receiving irrelevant content and offers from brands,…

Supply Chain Challenges Have Introduced a New Concept into Ecommerce — Inventory Pacing

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As…

Scams Retailers Should Be Watching Out for This Spring — and How They Can Protect Themselves

For many, the spring season brings in a fresh start. Whether it’s seeing the snow melt or cleaning out a closet, the…

How to Build a Modern Supply Chain That’s Built to Last

Supply chain struggles never used to make headlines. That changed over the past few years as the COVID-19 pandemic and then the…

The Evolution of Ecommerce for Considered Purchases

As the percentage of purchases consumers make online continues to grow exponentially, retailers are facing a challenge — how to educate online…

3 Steps Retailers Can Take to Detect and Defend Against Ad Fraud

As a technology vendor, I have rare insight into the day-to-day of online retailer consumer traffic. So I regularly help customers identify…

How Improving Markdowns Will Impact Your Most Important Supply Chain KPIs

Managing retail supply chains is complicated, heads-down work. Supply chain teams are often expected to meet ambitious KPI targets that are critical…

Retail’s Journey Toward Personalization

The COVID-19 pandemic exacerbated the many issues affecting brick-and-mortar stores: retailers large and small closed a record-breaking 12,200 stores in the U.S….