Executive ViewPoints

How Brands Will Harness IoT and Mobile Apps to Create More Connected User Experiences in 2022

Internet of Things (IoT) technology and devices have been changing the nature of user experience for some time, as consumers gradually adopt…

Supply Chain is a Customer-Facing Function (Now More Than Ever)

Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe…

Customer Service in the Metaverse: How Retailers Can Prepare for a Whole New (Virtual) World

When Facebook, Inc., announced in October 2021 that it planned to change its name to Meta, searches for the term “metaverse” skyrocketed….

How To Create Products People Love

March and April are among the busiest months at Disney World. Millions of visitors will flock to Orlando during the spring school…

It’s Not Business as Usual: Achieving Retail Success in an Inflationary Environment

Many retailers today face two major problems: supplier cost increases and overall supply shortages that are driving inflation rates higher than have…

Consumer Goods and Retail CIOs Lead Online Shopping Initiatives

The majority of consumer goods and retail (CGR) companies have accelerated their digital journeys over the last two years to better serve…

Calming the Storm: How Merchants can Take Advantage of the Volatility of Life by Embracing Multi-Dimensional Commerce

No one would argue that just over two years ago, the world as we knew it changed almost overnight. The retail industry…

Personalization is Changing the Search Bar — and Retailers Need to Keep up

Upon first glance, the ease of a search engine seems obvious. You arrive at a website, type a word or phrase into…

Beyond the Borders – How Retailers are Shifting Gears to Diversify

Collaboration is the new competition; it was back in 2013 that Harvard Business Review used this sentence to headline an article on…

Social Commerce: Why Content Matters in Modern Commerce

Remember what it was like to go shopping at the mall? You’d walk into a brick-and-mortar store, select your items from the…

Why an Active Brand Community is the Key to Customer Loyalty

Human beings need community. It’s a need that extends beyond our social behaviors into our purchasing decisions — nearly one-quarter of consumers…

How to Target Audiences For Advertisements During a Recession

There’s an increasing number of reports predicting an economic downturn. Just as we were configuring life around COVID-19, consumer behavior is drastically…

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Executive ViewPoints

How Brands Will Harness IoT and Mobile Apps to Create More Connected User Experiences in 2022

Supply Chain is a Customer-Facing Function (Now More Than Ever)

Customer Service in the Metaverse: How Retailers Can Prepare for a Whole New (Virtual) World

How To Create Products People Love

It’s Not Business as Usual: Achieving Retail Success in an Inflationary Environment

Consumer Goods and Retail CIOs Lead Online Shopping Initiatives

Calming the Storm: How Merchants can Take Advantage of the Volatility of Life by Embracing Multi-Dimensional Commerce

Personalization is Changing the Search Bar — and Retailers Need to Keep up

Beyond the Borders – How Retailers are Shifting Gears to Diversify

Social Commerce: Why Content Matters in Modern Commerce

Why an Active Brand Community is the Key to Customer Loyalty

How to Target Audiences For Advertisements During a Recession

Feature Your Byline

2025 Unified Commerce Benchmark for Specialty Retail

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

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