Executive ViewPoints

Supporting a Workforce That Supports the Community

As high inflation continues to pose a challenge for the American consumer, research shows that two-thirds of Americans plan to still spend…

Strengthening Customer Loyalty in Today’s Market

The U.S. food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 billion in sales in 2021. To…

How Enterprise Modernization and Artificial Intelligence are Charting a New Course for the Consumer Industry

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. This…

3 Things You Need to Do Before Deciding on a Rebrand of Your Small Business

Rebranding can help refresh your image, communicate your value proposition and attract more customers. But costs can range from roughly $30,000 to…

Rebranding: How to Create Unique, Timeless Branding

There’s an important distinction between the terms “branding” and “visual identity.” A brand covers the whole ethos, philosophy and purpose of the…

Laying the Operational Foundation for Autonomous Stores

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often…

‘Tech Tipping’ is Angering Consumers. Here’s How to do it Right.

New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money to a widening array…

The Convergence of AI and Composable Architecture in Ecommerce

With the help of ChatGPT and Bard, the hype around generative AI has soared over the past few months, with experts shouting…

The Dragon’s Discount: How Chinese Shopping Apps Are Breathing Fire on Amazon’s Market Share

Need to save some money from too much shopping on Amazon? Check out Temu! Temu, the latest shopping app to shoot up…

Stop: Your Customer Journey isn’t Benefitting Your Customer

The online shopping industry has surpassed 2.6 billion digital shoppers in the first half of 2023, with 33% of the globe now…

How to Evolve and Personalize in the Digital Marketplace Economy

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has…