Executive ViewPoints

Safety, Service and Sustainability: How Connected Equipment Offers Retailers a Competitive Advantage

In a pharmacy in Seattle, when the temperature in its drug storage refrigerator falls below protocols, an automated alert warns the store…

Leveraging Non-Cash Incentives to Drive Employee Motivation and Productivity in SMBs

In the competitive landscape of small and medium-sized businesses (SMBs), the quest to cultivate a motivated, engaged and productive workforce is crucial…

Revolutionizing Customer Retention: The Rise of Digital Top-Up Cards in the Global Market

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year….

Retailers: Help Solve the EV Charging Station Shortage and Increase Your Bottom Line

The United States has reached a tipping point in the shift toward electric vehicle (EV) adoption. But before EVs can become a…

How Retail Tech Solutions Address Stadium Concessions Gripes

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years,…

Unveiling the Power of Digital PR: A Blueprint for Retail Brands in the Relevance Era

The digital media landscape is ever-changing and, as such, it can be hard for time-poor marketers to keep up! Google is regularly…

The Imperative of Ethical Packaging Practices for Preserving Consumer Trust

In today’s market landscape, ethical, political and environmental considerations increasingly sway consumer purchasing decisions, particularly when it comes to packaging. Studies indicate…

Four Ways Retailers can Boost Retail Media Network Profitability

Retail media networks (RMNs) are rapidly becoming one of the most lucrative digital ad formats, with predictions suggesting that by 2028, RMNs…

Why my Retail Finance Team Loves AI

For me, the great thing about working in finance is getting to make decisions that touch all aspects of the organization. Finance…

The Growing U.S.-China Ecommerce Rivalry will Make 2024 the Year of Commerce Media

Ecommerce continues to climb to new heights in the U.S., where recently released figures for Q4 2023 show that sales reached nearly…

AI and the Art of Non-Linear Customer Experience

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to…

The Global Reach and Sustainable Impact of Green RFID Technology

Businesses today are constantly looking for ways to improve their sustainability and reduce their carbon footprint. After all, studies show that consumers…