Executive ViewPoints

Determining the ROI of Change

Facing lingering supply chain issues and constantly changing consumer behaviors, retailers today are looking to large-scale transformations to better understand what customers…

Unboxing the Future: How Connected Packaging Strengthens Brand Consistency

Today’s competitive retail environment has brands facing a dual challenge — creating cohesive omnichannel experiences and engaging with spend-conscious consumers who thoroughly…

When it Comes to Retail Cybersecurity, Do Take It Personally

The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the…

The Next Frontier in Recommerce? Mobile Phones

What comes to mind when you think of secondhand goods? Is it pre-owned cars, vintage clothing or refurbished furniture? These items have been…

What Walmart’s Bettergoods Means for the Value Wars

Rising costs created unprecedented challenges for grocers as dollar stores made their moves into the grocery space. A recent lapsed/lost analysis from…

How Retailers can Reallocate and Optimize Marketing Budgets in an Uncertain Economy

The retail sector is facing a complex economic environment in 2024. Inflation rates remain unpredictable, consumer confidence is fluctuating and supply chain…

The Retail Landscape Continues to Evolve — Data Departments Need to Keep Pace

The fate of retail performance for the second half of 2024 is anything but certain. Despite expectations that inflation, subsequent rate hikes…

Artificial Intelligence in Retail Payments: On the Way to Enhance Every Transaction

Economic volatility and the ongoing impacts of the pandemic have challenged consumer loyalty to brands and retailers over the past few years….

Leveling Up: How Gaming is Changing the Face of Retail

The gaming industry has evolved from a niche pastime to a global powerhouse, with a projected value of more than $665.77 billion…

The Post-COVID Surge of In-Store Violence and Evolving Loss Prevention Policies

The retail world has seen a major shift in crime since COVID-19 hit. Before the pandemic, retail crime mostly meant shoplifting —…

Navigating AI Adoption: Why the Co-Pilot Approach is the Most Successful

Co-pilots are essential on a commercial aircraft: they’re there to assist the captain in operating the aircraft, monitor instruments and systems, communicate…