Executive ViewPoints

How Retail Businesses can Reduce Credit Card Fees

Credit card spending has grown significantly over the past decade, leading to higher costs for businesses. For retail executives, finding ways to…

Retailers Face Surge in Deceptive Pricing Lawsuits: Strategies to Protect Your Business

Consumers love to find a bargain, and promoting discounts and sales is a central tool in retailers’ arsenal to drive sales and…

Retail’s AI Evolution: From Chatbots to Personal Shopping Concierges

Dealing with customer service for a faulty product or return? You’ve probably felt the frustration firsthand. What should take five minutes turns…

AI-Powered Knowledge Graph: The Key to Personalized Customer Journeys

Modern consumers expect personalized experiences tailored to their unique preferences, behaviors and needs. Businesses striving to meet these expectations are turning to…

Tariffs, Trade and Turmoil: Strategies for a Resilient Supply Chain

The return of sweeping tariffs under the new administration has sent ripples through global supply chains, creating a landscape of uncertainty that…

As Retail Media Networks Grow, Amazon is Changing the Game and Driving Consolidation

As retail media networks (RMNs) continue to expand, marketers are facing an increasingly complex landscape. With more than 200 RMNs now out…

How to Build Brand Identity Through Recipe Development

A picture is worth a thousand words, right? In today’s fast-paced digital world this has never been truer. With 65% of people…

The Ethical Dilemma of AI’s Deceptive Behaviors

Today’s rapidly evolving AI systems are like no software that has ever come before them. They are designed to learn, adapt and…

You Don’t Have Customers, you Have Fans, so Put on a Show

There’s a lot retailers can learn from the success of immersive location-based entertainment spaces this past year. The Sphere in Las Vegas…

Retailers can Capitalize on Growing Market by Addressing Smart Home Consumer Priorities and Concerns

According to industry analysis, the smart home device market is already significant, and it is poised to grow even larger in the…

Don’t Wait for a Law to Compel You: Why Retailers Should Update Workplace Violence Policies Now

Retail industry executives have a profound and unique responsibility to ensure the safety and wellbeing of their frontline employees. The recent enactment…