Blog Posts

It’s What’s Inside That Counts: Grocers Should Consider How Technology Choice Can Impact Self-Service Coin Accuracy, Reliability

By Jim Weaks, Cummins Allison With growing pressure to keep stores front-and-center in the minds of shoppers – especially given the growth…

The Return Process: The Bane Of Many Retailers And Most Consumers

By Kristin Secreto, InComm Product Control Time-consuming processes and the need for specially trained and/or dedicated returns counter staff can make returns…

Pepsi’s Commercial Controversy: Careless Or Crafty?

Pepsi jumped into a Big Gulp-sized controversy last week when it aired a commercial that featured Kendall Jenner giving a Pepsi can…

Can A Business Like United Recover From A Customer Service Nightmare?

By Debbie Hauss, Editor-in-Chief I wish the airlines had even more competition than they already do, because I think too often, people…

How Retailers Can Use Beacons To Beat Amazon Go In 2017

By Devika Girish, MobStac Unless you have been living under a rock, you’d agree that Amazon shook up the retail world last…

First Impressions: How To Add Value In New Markets

By Mark Leonardo and Alex Carter-Silk, Brown Rudnick First impressions are everything, and nowhere does this statement ring more true than in…

If CPG Brands Jump Ship To Amazon, How Can Retailers Compete?

Amazon is taking yet another great leap (and causing great trepidation) within the retail industry, by inviting some of the world’s biggest…

Smile For The Camera: Use Selfies To Boost Customer Engagement

By Adam Blair, Executive Editor The new Broadway musical Amélie, based on the beloved 2001 movie starring Audrey Tautou, takes place in…

The Dangers of Search Engines When Seeking Customer Service Info

By James Ramey, DeviceBits Search engines have been widely used for almost twenty years now. Can anyone even remember the last time…

What Marigolds Mean In Mexico (And Other International Growth Tips)

By Kate Munro, Bamboo Rose Blindly navigating cultural differences can land a world traveler in a sea of trouble with one wrong…

How Can Brands Fight Organized Retail Crime?

Organized retail crime (ORC) continues to be a thorn in the side of merchants everywhere. In the latest high-profile example of retail…

Money Can’t Fix What’s Broken At Sears Holdings

By Tim Parry, Managing Editor The end is near, and I believe Q2 2017 will finally be the quarter when Sears Holdings…

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Blog Posts

It’s What’s Inside That Counts: Grocers Should Consider How Technology Choice Can Impact Self-Service Coin Accuracy, Reliability

The Return Process: The Bane Of Many Retailers And Most Consumers

Pepsi’s Commercial Controversy: Careless Or Crafty?

Can A Business Like United Recover From A Customer Service Nightmare?

How Retailers Can Use Beacons To Beat Amazon Go In 2017

First Impressions: How To Add Value In New Markets

If CPG Brands Jump Ship To Amazon, How Can Retailers Compete?

The Dangers of Search Engines When Seeking Customer Service Info

What Marigolds Mean In Mexico (And Other International Growth Tips)

How Can Brands Fight Organized Retail Crime?

Money Can’t Fix What’s Broken At Sears Holdings

Multimodal Commerce: New Era of Online Shopping

Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

5 Essential Tax Truths for Growing Midmarket Companies

The Agentic Engine Powering Profit-Driven Merchandising

6 Essential Tips for Social Commerce for Tax, Finance, and IT Leaders

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