Blog Posts

For StoreOps Execs, The Job Is Never Done

Shoppers’ browsing and buying preferences are constantly evolving, especially as technology continues to advance. WIthin the past year, retailers have shifted their…

Terry Lundgren Goes Undercover… Sort Of

By Kim Zimmermann, Managing Editor Terry Lundgren, the CEO of Macy’s, is a fairly recognizable guy. Chances are he couldn’t go incognito…

Packaging Helps Create Luxury Brand Experiences…Even Online

One of the key struggles many eTailers have is creating memorable brand interactions and memories throughout the browsing, buying and delivery journey. …

How To Avoid Failing In Your Subscription Service Model

Tom Caporaso, CEO, Clarus Marketing Group Birchbox, Amazon Prime, and Netflix offer widely disparate services, but one thing they have in common…

#HolidayCCS Is Almost Here!

It’s the most wonderful time of the year! Well, almost… Tomorrow marks the start of #HolidayCCS, our webinar series focused on holiday…

How RTP Gets In The Holiday Spirit!

Okay, so it may be a little early to be talking about the holidays for some of you…but not for our retailers out there! …

Solutions For Merchants And Retailers As Google Sunsets The Shopping API

By Sivamani Varun, Co-Founder, CEO, Semantics3, Inc. You might have read of Google’s shutdown of its Reader service, which Google announced in…

Is Your Company Revising Inventory Strategies To Tackle Omnichannel Demands?

Shoppers today are hopping from their smartphones and tablets, to brick-and-mortar stores and online pure plays such as Amazon.com throughout the day…

Using Governance To Improve Customer Experience

By Fatima Lora, Assistant Editor Loving your customers is one thing, doing something about it, such as offering them a discount on…

Today’s Customer Experiences And Tech Support Have Everything And Nothing To Do With Your Brand

By Paul Weichselbaum, EVP, PlumChoice How many “me too” retailers are you competing against in today’s fast-paced, device- and technology-centric market? What are…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Blog Posts

For StoreOps Execs, The Job Is Never Done

Terry Lundgren Goes Undercover… Sort Of

Packaging Helps Create Luxury Brand Experiences…Even Online

How To Avoid Failing In Your Subscription Service Model

#HolidayCCS Is Almost Here!

How RTP Gets In The Holiday Spirit!

Solutions For Merchants And Retailers As Google Sunsets The Shopping API

Is Your Company Revising Inventory Strategies To Tackle Omnichannel Demands?

Using Governance To Improve Customer Experience

Today’s Customer Experiences And Tech Support Have Everything And Nothing To Do With Your Brand

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

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