Blog Posts

Nominate A Retail Innovator: 2013 Customer Engagement Awards

By Debbie Hauss, Editor-in-Chief Retail TouchPoints is now welcoming nominations for the 2013 Customer Engagement Awards! In its third year, the Customer Engagement…

Hey SMBs, Things Are Lookin’ Up!

In the current state of the economy, keeping business going and thriving isn’t easy for anyone. But it seems like the small- and medium-sized…

Challenges Facing Retailers And 3 Ways Social Customer Care Can Help

By Joshua March, Founder and CEO, Conversocial Whether your customers are in-store or online, they expect quick resolution of their questions and…

3 Tips To Better Sell To Men

By Vishaal Melwani, CEO and Co-Founder, Combat Gent There are two primary online retailing models for men: the Amazon, Asos, Gilt Groupe model,…

Modnique Moves To Responsive Design In Light Of Expansion

It has been a busy few months for fashion eTailer Modnique. Following its acquisition of children’s flash sale site TOTSY in June 2013,…

Rebecca Minkoff CEO Shares His Favorite Brand Memories

#FashionDigitalNY is winding down for the day, and what better way to close out than a Q&A with Uri Minkoff, CEO of Rebecca…

How Peter Millar Saw Success With Responsive Design

Ben Pressley of Magento is walking through several great examples of brands and retailers that have innovated and excelled in the new…

#FashionDigitalNY Panel: Winning And Retaining Customers Across Channels

Sure, it’s important to acquire customers, but retaining them is even more important! But what do brands and retailers do when consumers…

Content And Commerce Have Finally Converged!

Well, sort of. Based on attendance here at #FashionDigitalNY, very few have “content” in their titles and allocate funds for content strategies. …

Kate Spade New York CEO Shares Brand Secrets At #FashionDigitalNY

The Kate Spade New York brand was born with merely handbags in mind. But after opening its first store in 1993, the…

Academy Sports, J. Crew Share Omnichannel Best Practices

Based on industry research and the variety of interviews Retail TouchPoints has conducted with retail analysts and executives, it seems like the largest obstacle…

New Balance Sports Research Lab Site Improves Digital Footprint

By Bryan House, VP of Product Marketing, Acquia The explosion of digital in the fitness community has made tracking daily activity…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Blog Posts

Nominate A Retail Innovator: 2013 Customer Engagement Awards

Hey SMBs, Things Are Lookin’ Up!

3 Tips To Better Sell To Men

Modnique Moves To Responsive Design In Light Of Expansion

Rebecca Minkoff CEO Shares His Favorite Brand Memories

How Peter Millar Saw Success With Responsive Design

#FashionDigitalNY Panel: Winning And Retaining Customers Across Channels

Content And Commerce Have Finally Converged!

Kate Spade New York CEO Shares Brand Secrets At #FashionDigitalNY

Academy Sports, J. Crew Share Omnichannel Best Practices

New Balance Sports Research Lab Site Improves Digital Footprint

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

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