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Episode 264

What DoorDash Plans to Deliver Next 

Featuring: Fuad Hannon, VP of New Verticals, DoorDash

DoorDash has come a long way from delivering takeout. Today, it’s a platform for everything local — powering delivery, fulfillment and retail innovation across dozens of categories. 

In this episode of Retail Remix, host Nicole Silberstein sits down with Fuad Hannon, DoorDash’s VP of New Verticals, to unpack how the company is executing its vision to level the local commerce playing field. From the launch of DashMart Fulfillment Services to partnerships with brands like Kroger and Party City, DoorDash is helping retailers of all stripes and sizes compete on speed, convenience and customer experience. 

Key Takeaways: 

  • How DoorDash’s mission to empower local economies has evolved beyond restaurants; 
  • How the company’s investments in autonomous delivery are setting the stage for the next generation of 24/7 commerce; 
  • What the recent acquisitions of SevenRooms and Symbiosis reveal about DoorDash’s growing reach in technology and services;  
  • The growth of DoorDash’s $1 billion+ advertising business and how the company balances merchant ROI with consumer experience;  
  • PLUS The most unusual product Fuad has seen DoorDash deliver. 

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Podcast is sponsored by

Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

Episode 264

What DoorDash Plans to Deliver Next 

Featuring: Fuad Hannon, VP of New Verticals, DoorDash

Subscribe:

Advertisement

Podcast is sponsored by

Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

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