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Store Operations

Store Operations examines the issues and challenges facing today’s store operators. From workforce management to merchandising and new store openings, this section is designed to help retailers improve the bottom line while holding the line on costs. Subscribe to the feed and stay in touch with the latest retail happenings.

Thomas Pink Taps RFID For Real-Time Shopper And Product Tracking

  • Published in News Briefs
Thomas Pink has deployed a digital solution that will allow the luxury apparel retailer to track the movement of both people and products around its New York City store with the help of RFID and Internet of Things (IoT) multi-sensors. The Acuitas Digital IoT platform includes RFID sensors to provide real-time…
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Verifone Partnership Enables Shoppers To Pay Using Loyalty Points

  • Published in News Briefs
A partnership between Verifone and payment technology vendor FIS will enable shoppers to pay for purchases with the loyalty program points they've accrued via their credit and debit cards. The Verifone Points Redemption application connects to the FIS Premium Payback Network to allow third-party loyalty programs to participate. Merchants download…
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Symphony Retail Releases Cloud Platform

  • Published in News Briefs
Symphony Retail Solutions has unveiled the Symphony Retail Cloud (SRC), a customer-centric platform for retailers and manufacturers. The suite of solutions is designed to facilitate collaboration and optimize operations with specific workflows and tools for four key retail and CPG functions. For retailers, the platform includes: Marketing Manager’s Suite, Category…
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Crate And Barrel Sharpens PIM As Infor Co-Development Partner

  • Published in News Briefs
Providing consistent, accurate and engaging product information across multiple touch points is critical to successfully interacting with customers today. To continually create frustration-free experiences for employees and customers, Crate and Barrel has become a co-developer of the Infor CloudSuite Retail software. Infor CloudSuite Retail is designed to combine omnichannel retailing…
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Ahold Upgrades WiFi, Network Bandwidth In 780 Supermarkets

  • Published in News Briefs
Seeking to create "smarter" stores for the three million customers per week visiting its supermarkets, Ahold USA has brought WiFi to 780 stores, while increasing network bandwidth to move data more quickly. Storewide WiFi connectivity has been instrumental for tailoring offers and promotions to mobile app subscribers as well as…
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Nordstrom Promotes Rack President To New C-Level Innovation Post

Seeking to build more personalized shopping experiences in all channels, Nordstrom has named longtime company executive Geevy Thomas to the newly created position of Chief Innovation Officer. Thomas most recently served as President of the company’s off-price store brand, Nordstrom Rack. Bringing an exec from Nordstrom Rack to oversee innovation for the entire retail operation appears to be a case of rewarding success. Nordstrom Rack has been Nordstrom’s best-performing brand, with Q3 net sales at its stores and online increasing 10.1% and comparable store sales increasing 3.9%. These numbers are a huge step up compared to Nordstrom’s full-line brand, which increased net sales 2.4% and comparable store sales 0.9% during the same period. E-Commerce sales largely carried the full-line division with a 20.1% comparable sales increase, while brick-and-mortar Nordstrom stores actually saw a revenue decline of 4.5%.

NRF 2017 Preview: A Big-Picture View Of The Big Show

New York City's Javits Center will bulge with 33,000 attendees and more than 500 exhibitors from Jan. 15-17, all in town for the NRF Big Show 2017. The visitors, representing more than 3,300 retail companies, will be there to visit two Expo Hall levels totaling more than 235,000 square feet, as well as the educational sessions led by the 300+ speakers. The keynote address, on Monday, Jan. 16 from 9 to 10 am, will be delivered by Sir Richard Branson, founder of the Virgin brand. In a "fireside chat" format with The Container Store Co-Founder and Chairman Kip Tindell, Sir Richard will discuss Undying Brand Engagement in an Age of Continuous Disruption and Reinvention.

Video And VR Technology Bring Store Tours To NRF Expo Floor

  • Published in News Briefs
A booth design using two stacked shipping containers will allow NRF 2017 attendees to see for themselves how retail can be redefined for consumers who are hungry for experiences. The iQmetrix booth #4323 will use iQmetrix Endless Aisle, 360 video and Samsung Gear VR to provide virtual tours of a…
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Gildan Wins American Apparel Auction With $88 Million Bid

Although Amazon and Forever 21 both reportedly showed interest in bidding on American Apparel during its bankruptcy auction, Canadian apparel manufacturer Gildan Activewear won the rights to the brand after raising its offer to $88 million. Gildan will not take on any of American Apparel's 110 stores, but will own its intellectual property and assume some of its manufacturing operations in California, according to Reuters. American Apparel will need to find a separate buyer to take over the stores in order for them to remain open.

The Limited Shuts Down All 250 Brick-And-Mortar Stores

  • Published in News Briefs
Women’s apparel retailer The Limited has closed all 250 of its stores, laying off 4,000 employees in the process. The retailer announced the closures in a statement on its web site on Jan. 6. The Limited will remain but as an e-Commerce only retailer. The shutdown isn’t a surprise to…
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NRF Foundation Honors 25 Leaders Shaping Retail’s Future

  • Published in News Briefs
The NRF Foundation has announced The List of People Shaping Retail’s Future, featuring 25 individuals from companies such as HelloFresh Global, Give Back Box and Facebook. The individuals will be recognized during the NRF Foundation Gala at Retail’s BIG Show in New York City on Jan. 15.
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