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Omnishopper 2017: The Rise Of The Networked Shopper

Ever-changing shopper behavior and preferences are impacting retail industry transformation today and into the future. Prepare to exceed shopper expectations by understanding their journey. Download the Omnishopper 2017 shopper report to unlock the five drivers of consumer transformation, including: Increasing pre-purchase research; Demographic differences in technology choices; Loyalty to current…
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Survey: Reducing Friction Across The Omnichannel Customer Journey

Retailers across the spectrum see the value that omnichannel strategies bring to their organizations. This report, based on 117 responses to the fifth annual Retail TouchPoints Omnichannel Survey, reveals how retailers are mastering omnichannel by: Tracking consumer activity across the omnichannel purchase journey; Focusing on cross-channel inventory visibility; Making inventory…
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Inside The Mind of the Modern Shopper

What do shoppers in New York City, Los Angeles and Chicago have in common? They demand seamless shopping experiences, high-quality store service and flexible fulfillment options. To verify and clarify new shopper trends, Retail TouchPoints and Aptos took to the streets to survey 100 shoppers in each city. The resulting…
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