Doug Hope, the Show Director for the newly christened RetailX event in Chicago, June 25-26, tells RTP Editorial Director Andrew Gaffney that the show will address the convergence of the physical and digital retail worlds — from brick-and-mortar stores using apps, facial recognition and real-time analytics, to former e-Commerce pure plays aggressively opening up physical shops. The RetailX event will provide a road map to this blended digital-physical retail world.
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