With Ed Cleary, Debbie Hauss, and Alicia Fiorletta of Retail TouchPoints
A key takeaway from the NRF BIG Show is that acknowledging omnichannel is not the same as having an omnichannel strategy. In a myriad of interviews with solution providers and retail executives, the RTP team learned some of the keys to omnichannel success. In this episode of TouchPoints TV, the team outlines these keys and why disruption is at the center of successful omnichannel strategies.
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