Is the shift to digital a one-way door or will ecommerce go back to pre-pandemic levels? Which categories will be able to capitalize on new or accelerated digital behaviors? During this Retail ThinkTank discussion, Alicia Esposito sits down with Rick Watson, Founder and CEO of RMW Commerce Consulting to discuss how once-laggard categories are driving new innovation across digital, advertising, social and even marketplaces. Get his hot takes on the trends and tech he believes will lead the ecommerce industry moving forward.
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