Retail ThinkTank Video (2021)

The New Growth Triple Play: Why Retailers Should Embrace Creativity, Analytics and Purpose

According to McKinsey research, 75% of consumers tried new brands and shopping behaviors during the pandemic and they plan to stick with…

Inside GWI’s Latest Consumer Research

We all know COVID has forever changed the consumer, but in what ways? Which issues should retailers prioritize as they head into…

Monetizing and Personalizing UGC, Rich Media and Influencer Content

The digital world is brimming with content. Brands and retailers have more opportunities than ever to use this content to their advantage,…

Using Data to Turn the “What” into the “What Now?”

Data has become the cornerstone of retail differentiation and innovation. Given the fast pace of change happening in the industry, merchants need…

Learning from Amazon’s Innovation-Driven Culture

Amazon’s culture has been studied and reported on for years. Many retailers have attempted to cultivate a culture of testing, failing and…

Putting Agility into Action to Drive Store Experience Innovation

Retailers are looking for ways to respond more quickly and effectively to consumers’ in-store behaviors and preferences. But often, disparate systems require…

Making Sense of the Evolved Digital Commerce Landscape

Is the shift to digital a one-way door or will ecommerce go back to pre-pandemic levels? Which categories will be able to…

A Culture-First Approach to Digital Service & Experience

Innovative brands and retailers look at service as a revenue-driving part of the organization, and commit to creating an experience that’s contextual…

The Store as a Source for Inspiration

Join us live today at 3:00 PM ET with Hilary Woltemath of Nebraska Furniture Mart! We continue our Retail ThinkTank video series…

What Does the Future Hold for Retail Loyalty?

Over the course of the pandemic, many consumers switched brands out of necessity. Price changes, limited availability, and convenience all were factors…