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Inventory / Merchandising / Supply Chain

Supply chain challenges are mounting for many retailers, especially those operating in multiple regions of the country and abroad. Consumers expect to be able to order and purchase products via any channel, then have them delivered to their channel of choice – and quickly! New technologies are providing the ways and means for merchants to deliver on the promise of omnichannel excellence. Now retailers must find the best ways to implement new solutions to stay competitive.

Who Stole My Profits? An Insight To Hidden Ways In Which Your Business Is Bleeding

Running a successful retail business? You’re probably making unprecedented sales across channels, and the picture of the future looks golden. But there is something that’s bothering you, right? Revenue is sexy, but what really matters is Profit. And if you have growing revenue and your profit isn’t growing and further accelerating with scale, something is wrong.

TAYLRD Targets Millennial Men With Same-Day Delivery

Many of retail’s biggest names have increased their investments in same-day delivery, including Walmart/Jet.com, Macy’s, Best Buy, PetSmart and Target. But seeing a startup apparel retailer with significantly fewer resources leverage same-day delivery is still a rarity. TAYLRD, an e-Commerce men’s fashion company that primarily sells chino pants and button-down shirts, is nevertheless rolling out same-day delivery in New York.The retailer, which launched on Aug. 1, offers the same-day shipping service for $20.

Bpost Acquires Radial For $820 Million To Bolster Cross-Border Commerce

As the battle among major logistics players continues to rage on, with even Amazon reportedly set to join the mix, one more logistics company is seeking to expand its global fulfillment operations through acquisition. Bpost, a Belgium-based postal operator, has purchased Radial for $820 million from previous owner Sterling Partners. Radial will be a huge asset for bpost as it aims to spread its influence into the U.S. and Europe and improve its cross-border package delivery speed.Radial already accounts for approximately 20% of all e-Commerce orders that flow between the U.S. and the European Union, giving bpost the chance to work with a much larger client base of large retailers and SMBs. And Radial’s operations extend across 24 fulfillment centers, with more than 306 million units fulfilled.

Have Retailers Killed Black Friday?

Retailers may have sensed that Black Friday has been losing its punch as the single-day sales bonanza that kicks off the holiday season, but new research confirms just how sharp the drop-off has been. Only 35% of consumers who plan to shop during Thanksgiving week will do so on Black Friday, down from 51% last year and 59% in 2015, according to PwC. “Black Friday has lost its significance,” Steven Barr, consumer markets leader for PwC, told The Washington Post. “Retailers have conditioned the consumer to believe everything’s on sale every day, which means the deals on Black Friday are not significantly different from any other time.”

SATO Appoints New COO

SATO Global Solutions, a subsidiary of SATO Holdings, has appointed Keith Sherry as Chief Operating Officer. He will be responsible for leading the strategic development of the SGC suite of IoT products and services for the retail and supply chain sectors.

Alibaba To Invest $15.2 Billion To Expand Logistics Network

  • Published in News Briefs
Seeking to fulfill its mission of fulfilling orders in China within 24 hours and within 72 hours anywhere in the world, Alibaba is investing $15.2 billion over the next five years to expand its logistics network. The investment will be used to increase R&D in logistics data technology, as well…
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Albertsons-Plated Acquisition: Will It Create A Domino Effect For The Meal Kit Segment?

Albertsons Co., the second largest supermarket chain in the U.S. by store count, is jumping into the $5 billion meal kit delivery market, acquiring Plated for an undisclosed sum. Plated will continue to sell its meals directly to consumers through its online subscription service, but in the coming months the company also will sell the kits in Albertsons stores. In an interview with Retail TouchPoints, Michael McDevitt, CEO of healthy meal kit delivery service Terra's Kitchen, noted that he sees the Albertsons-Plated acquisition as one of the “lead dominoes” that will fall, enabling the entire meal kit segment to thrive and expand going forward.

Innovators Point The Way To The Store Of The Future

The so-called “retail apocalypse” may have been debunked, but there’s still no question that the industry is in the midst of profound change. Retailers aren’t just looking for ways to tweak the shopping experience; many seek to reimagine every aspect of how they will interact with consumers. Pano Anthos, Founder and Managing Director, XRC Labs, brings a perspective that is both future-oriented and grounded in today’s retailing requirements. He has identified five key themes that are reshaping store-based retail:

Happy Returns Adds 5 Retailers, Opens 40th Return Bar Site

  • Published in News Briefs
Happy Returns, which provides customers with locations for in-person returns in 14 major metropolitan areas, has added five retailers to its network. Chubbies, City Chic, Jaanuu, Paul Evans and Yosi Samra join existing partners that include Everlane, Carbon 38, Eloquii, Shoes of Prey and Tradesy. The service and logistics company…
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Neiman Marcus To Close 10 Last Call Stores

  • Published in News Briefs
Neiman Marcus has decided to shutter 10 of its Last Call stores to focus more on its full-line, higher-end stores and merchandise — which also includes the NYC-based Bergdorf Goodman store. The luxury retailer has already closed three of these locations this year, leaving 28 Last Call stores in operation.
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Newgistics Releases SmartLabel+ For E-Commerce Returns

Newgistics has launched SmartLabel+, a solution designed to simplify the e-Commerce returns process for retailers and brands. When a customer initiates a return that uses SmartLabel+, parcels are routed to the nearest “first touch” Newgistics facility, instead of sending merchandise directly back to a retailer’s distribution center. This enables Newgistics to more quickly open and inspect a return and then follow the appropriate instructions for processing specific products.

Chinese Consumers Favor U.S. Retailers For Overseas Online Purchases

Just over half of consumers in five Chinese cities have purchased from foreign merchants/marketplaces during the previous year, and U.S. retailers are a favorite destination: 89% of shoppers “bought American,” according to a survey conducted by PayPal. That’s nearly twice as high as the percentage for the second-place country, the UK, which attracted 46% of shoppers, and third-place Japan, at 42%. Accessories (83%) and clothing (68%) were the product categories most frequently bought from U.S. merchants.
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