Extend Helps Retailers Boost Post-Purchase Loyalty With Protection Plans

Extend aims to help retailers take control of their post-purchase customer experience with product protection plans. Retailers can introduce value-added services to help build shopper trust and loyalty and keep customers within the brand ecosystem.

The full-stack platform, which is powered by AI technology and underwriting capabilities, is designed to power innovative plans, optimize multiple revenue channels, ensure the fastest time to market and deliver best-in-class end-to-end service. It aims to help retailers:

  • Drive incremental revenue by receiving a portion of each protection plan sale;
  • Create tailored coverage plans that meet each customer’s needs, whether mechanical or electrical failure or damage caused by an accident; and
  • Generate repeat customers by sending shoppers back to the retailer’s website to purchase a replacement after their claim is approved.

Customers can benefit from rapid virtual claims and hassle-free repair or replacement of products. Additionally, Extend will email customers their contract after they add a plan to their purchase, with no need for the retailer to keep track of the paperwork.


Submit Your Solution

Let us feature your new products or services.


Access The Media Kit


Access Our Editorial Calendar

If you are downloading this on behalf of a client, please provide the company name and website information below: