How Everlane Plugged Fraudulent Returns Leaks, Saving more than $30K Per Month
Returns are a numbers game, and mostly the numbers don’t favor retailers, particularly ecommerce merchants. In October 2025…
Features March 24
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Why Agentic AI is a Game-Changer for Ecommerce
Many ecommerce businesses routinely use AI-based features and solutions to drive efficiencies around certain tasks, such as analytics,…
Executive Viewpoints March 13
Why Direct Mail Is Re-Entering the Retail Playbook
Retail logistics offers a different lens on customer engagement. Campaigns are not only visible at launch, but across…
Executive Viewpoints March 11
Exclusive Q&A: Why Retailers Should Leverage the Power of Dynamic Pricing
The flurry of tariffs that have reshaped international trade have created multiple challenges for retailers, and among the…
Features March 5
Retail’s Next Workforce Shift: How AI Agents are Reshaping Procurement, Risk and Cost Control
The consumer-packaged goods industry operates in a state of volatility. From the supplier side, there are increasing risks…
Executive Viewpoints March 4
Payments, Fraud and AI: Why Retailers Can’t Afford to Ignore AML in 2026
For anyone working in online retail, 2026 is shaping up to be a year of major change. Customers…
Executive Viewpoints March 2
The Hidden Surge in Sales Promotion Fraud: What Retailers Must Prepare For in 2026
Sales promotions (i.e. cashbacks, rebates, trade-ins and incentive rewards) have long fueled sales growth and differentiation in consumer…
Executive Viewpoints February 27
Super Bowl Spikes, Everyday Risk: Why Peak Events Expose Retailers’ Fake‑ID Weak Spots
While retailers spent most of Super Bowl Sunday worrying about keeping chips, wings and beer on the shelf,…
Executive Viewpoints February 26
Consumer Research: Mass Retailers’ 79% Grocery Penetration Matches Traditional Supermarkets for First Time
Affordability challenges are reshaping U.S. consumer buying habits for grocery shopping, according to the latest Dunnhumby Consumer Trends…
Features February 18Top Stories
