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Why Direct Mail Is Re-Entering the Retail Playbook

Retail logistics offers a different lens on customer engagement. Campaigns are not only visible at launch, but across…

Executive Viewpoints March 11
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Exclusive Q&A: Why Retailers Should Leverage the Power of Dynamic Pricing

The flurry of tariffs that have reshaped international trade have created multiple challenges for retailers, and among the…

Features March 5
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Retail’s Next Workforce Shift: How AI Agents are Reshaping Procurement, Risk and Cost Control

The consumer-packaged goods industry operates in a state of volatility. From the supplier side, there are increasing risks…

Executive Viewpoints March 4
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Payments, Fraud and AI: Why Retailers Can’t Afford to Ignore AML in 2026

For anyone working in online retail, 2026 is shaping up to be a year of major change. Customers…

Executive Viewpoints March 2
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The Hidden Surge in Sales Promotion Fraud: What Retailers Must Prepare For in 2026

Sales promotions (i.e. cashbacks, rebates, trade-ins and incentive rewards) have long fueled sales growth and differentiation in consumer…

Executive Viewpoints February 27
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Super Bowl Spikes, Everyday Risk: Why Peak Events Expose Retailers’ Fake‑ID Weak Spots

While retailers spent most of Super Bowl Sunday worrying about keeping chips, wings and beer on the shelf,…

Executive Viewpoints February 26
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Consumer Research: Mass Retailers’ 79% Grocery Penetration Matches Traditional Supermarkets for First Time

Affordability challenges are reshaping U.S. consumer buying habits for grocery shopping, according to the latest Dunnhumby Consumer Trends…

Features February 18
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How 2026 will Redefine Identity Verification in Retail

Retailers lost an estimated $115 billion to ecommerce fraud in 2024, and ineffective identity verification remains one of…

Executive Viewpoints February 13
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The Counterfeit Threat Hiding in Plain Sight – and How NFC Is Restoring Trust at Home

Fill a glass of water from your refrigerator dispenser, change your air filter, refill a scent diffuser or…

Executive Viewpoints February 12
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