Latest In: Customer Experience

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Wonder Buys Media Company Tastemade for $90 Million

Wonder, which describes itself as a “new kind of food hall,” has purchased retail media company Tastemade for…

News March 13
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Goodwill Industries: The Secret ‘Conduit’ for Textile Innovation and Circular Commerce

Goodwill Industries provides employment opportunities and training for people who need it most — individuals with disabilities or…

Features March 13
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Albertsons Sets 1.5 Billion Meal Goal; Instacart to Pilot Medically Tailored Groceries for Veterans

Through a combination of surplus food donations from its stores and funds raised by the Albertsons Foundation, the…

News March 12
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Countdown to Compliance: Are Your Subscriptions Compliant with the FTC Click-to-Cancel Ruling?

The approach businesses use to build lasting customer relationships through recurring services has undergone a fundamental change over…

Executive Viewpoints March 12
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Shein Offers Guided Product Discovery with New ‘Trend Stores’

Shein hopes to make shopping on its site more seamless and fun with the debut of “Trend Stores,”…

News March 11
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Lowe’s Teams with OpenAI to Develop AI Assistant for Homeowners

Lowe’s has a new sales associate — Mylow, a conversational AI agent available anywhere, anytime for MyLowe’s loyalty…

News March 11
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5 Simple Steps to Create a High-Impact Brand Sweepstakes

Looking to increase brand engagement, boost awareness and grow customer loyalty? It might be time to run a…

Executive Viewpoints March 11
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Retail Trendcaster: Turning Hot Topics and Trends into Actionable Insights

Q1 is always a whirlwind for the retail space. Once New Year’s Day is behind us, analysts and…

Features March 11
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Walgreens Agrees to $10B Sycamore Partners Acquisition

Walgreens Boots Alliance (WBA) has finalized a deal with private equity firm Sycamore Partners to take the company…

News March 7
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