Latest In: Customer Experience

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FreshDirect is expanding its grocery delivery reach by partnering with Uber Eats.

FreshDirect Taps Uber Eats to Expand Grocery Delivery Reach

FreshDirect is partnering with Uber Eats to expand its delivery reach in New York City. This is the…

News March 7
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Retailers’ Quest for Seamless Shopper Journeys Fuels Payment Modernization Projects

Even though more than half (56%) of retailers surveyed by KPMG completed a major payments modernization program within…

Features March 7
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7 Ways Service Providers can Motivate Customers with Digital Incentives

Discounts are a staple of the retail landscape. But just because discounts are popular doesn’t mean they’re smart.…

Executive Viewpoints March 7
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Dollar Tree Hires Next Finance Chief

Dollar Tree has found its new Chief Financial Offer. Starting March 30, 2025, Stewart Glendinning will take the…

News March 6
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The Home Depot Launches New Suite of Gen AI Tools for Customers

The Home Depot has unveiled Magic Apron, a proprietary suite of generative AI tools designed to help customers…

News March 6
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The Story Behind Verizon’s Ambition to Become a ‘Local Community Brand’

Given its primary role as a telecommunications provider, it can be easy to overlook the fact that Verizon…

Features March 6
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Combating Brand Impersonation in the Digital Age

In retail brand impersonation attacks, cybercriminals pose as trusted retailers or brands to deceive consumers into revealing sensitive…

Executive Viewpoints March 6
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David’s Bridal Taps Insider as New CEO to Support Brand Revitalization

David’s Bridal is putting Kelly Cook, its current President of Brand, Technology and Finance, into the CEO seat…

News March 5
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Target Details Plans to Drive Over $15 Billion in Sales Growth by 2030

Target has ambitious plans to drive an additional $15 billion in sales growth by 2030. Key priorities include…

News March 5
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