Latest In: Customer Experience

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Retail Trendcaster: Turning Hot Topics and Trends into Actionable Insights

Q1 is always a whirlwind for the retail space. Once New Year’s Day is behind us, analysts and…

Features March 11
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Walgreens Agrees to $10B Sycamore Partners Acquisition

Walgreens Boots Alliance (WBA) has finalized a deal with private equity firm Sycamore Partners to take the company…

News March 7
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FreshDirect is expanding its grocery delivery reach by partnering with Uber Eats.

FreshDirect Taps Uber Eats to Expand Grocery Delivery Reach

FreshDirect is partnering with Uber Eats to expand its delivery reach in New York City. This is the…

News March 7
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Retailers’ Quest for Seamless Shopper Journeys Fuels Payment Modernization Projects

Even though more than half (56%) of retailers surveyed by KPMG completed a major payments modernization program within…

Features March 7
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7 Ways Service Providers can Motivate Customers with Digital Incentives

Discounts are a staple of the retail landscape. But just because discounts are popular doesn’t mean they’re smart.…

Executive Viewpoints March 7
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Dollar Tree Hires Next Finance Chief

Dollar Tree has found its new Chief Financial Offer. Starting March 30, 2025, Stewart Glendinning will take the…

News March 6
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The Home Depot Launches New Suite of Gen AI Tools for Customers

The Home Depot has unveiled Magic Apron, a proprietary suite of generative AI tools designed to help customers…

News March 6
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The Story Behind Verizon’s Ambition to Become a ‘Local Community Brand’

Given its primary role as a telecommunications provider, it can be easy to overlook the fact that Verizon…

Features March 6
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Combating Brand Impersonation in the Digital Age

In retail brand impersonation attacks, cybercriminals pose as trusted retailers or brands to deceive consumers into revealing sensitive…

Executive Viewpoints March 6
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