Latest In: Customer Experience

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How Going Headless Helped Uplift Desk Elevate Ecommerce Creativity and Performance

Consumers today expect immersive, content-rich ecommerce sites, yet if a site takes longer than four seconds to load,…

Features February 24
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Instacart Crowdsources Donations to Help LA Schools Affected by Wildfires

Instacart has launched a Classroom Carts initiative to support 28 Los Angeles County public and charter schools and…

News February 21
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Ikea Plans 8 New Smaller-Format Stores in 2025

Ikea will open eight new stores this year in the smaller format that it debuted in Dallas in…

News February 20
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Ulta Beauty Connects Customers to DTC Brands’ In-Store Inventory

Ulta Beauty has partnered with retail connectivity solution Lucky to make DTC beauty brands’ in-store inventory available to…

News February 20
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Overview of Instacart's Connected Stores offerings.

Instacart May Have Started with Grocery Delivery, but its Future is Focused on Stores

Since its 2012 debut, Instacart has made significant progress in convincing Americans that grocery shopping can be done…

Features February 20
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Website Bugs are Costing you Customers: Here’s How to Stop Them

Website hiccups can happen to the best of us. Just like when Ticketmaster released Electric Picnic sales without…

Executive Viewpoints February 20
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Loblaws Plans 80 New Stores in 2025 as Retailer Doubles Down on Discounting

As part of Loblaws’ plans to invest $2.2 billion (Canadian) this year, the supermarket retailer will open 80…

News February 19
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Mall interior illustrating the retail magic Rekon Retail tries to create.

Scaling Store Experiences: 4 Lessons from Rekon Retail

For Rebekah Kondrat, retail is magic. “A great experience, like a physical retail environment, can change someone’s day,”…

Features February 19
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Lowe’s Aligns Pro Loyalty Program with Consumer Offering

Lowe’s has updated its MVPs Pro Rewards and Partnership Program, renaming it MyLowe’s Pro Rewards. Originally launched in…

News February 18
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