Latest In: Customer Experience

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Instacart Debuts AI-Powered Tools to Supercharge Healthy Food Shopping

Instacart has introduced Smart Shop, which leverages generative AI and machine learning to create a more personalized grocery…

News March 18
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NRF Adds Off-Site Store Tours for Paris and Singapore Big Shows

The National Retail Federation (NRF) will offer store tours showcasing the retail scene in Singapore on June 2…

News March 18
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Retail is the Most Common Location for Gun Violence, but There’s More to the Story

In 2024 there were 5,462 gun-related incidents in the U.S., and retail represented the single biggest vertical where…

Features March 18
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Retailers can Capitalize on Growing Market by Addressing Smart Home Consumer Priorities and Concerns

According to industry analysis, the smart home device market is already significant, and it is poised to grow…

Executive Viewpoints March 18
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Ulta Beauty webpage detailing plans for new online marketplace.

Ulta CEO Lays Out Growth Strategy, Announces Plans for Online Marketplace

Ulta Beauty will launch a third-party marketplace later this year as it seeks to combat slowing sales and…

News March 17
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Don’t Wait for a Law to Compel You: Why Retailers Should Update Workplace Violence Policies Now

Retail industry executives have a profound and unique responsibility to ensure the safety and wellbeing of their frontline…

Executive Viewpoints March 17
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Wayfair to Continue Large-Format Expansion with 2026 Atlanta Store Opening

Following the successful debut of its initial large-format store in the Chicago suburb of Wilmette, Ill. in May…

News March 14
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Retailers and the Future of Search: Embracing Tomorrow’s AI Reality

The emergence of AI-powered platforms has ignited a profound shift in how we interact with technology and the…

Executive Viewpoints March 14
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Bath & Body Works Debuts Tech-Enhanced Experiential Store Design

Bath & Body Works has introduced its new Gingham+ store design in more than 15 locations, including stores…

News March 13
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