Latest In: Customer Experience

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FedEx Launches Returns Service with 3,000 Dropoff Locations

FedEx has introduced FedEx Easy Returns, a box- and label-free returns solution supported by approximately 3,000 brick-and-mortar dropoff…

News March 26
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Carter’s Taps Vans Exec to Support Growth Goals

Carter’s has brought in a new President and CEO to ramp up its growth initiatives. Douglas Palladini, former…

News March 26
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How Localization is Helping CVS Position Itself as the Modern General Store

CVS is one of the largest retailers in the U.S. by store count, with more than 9,000 locations…

Features March 26
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AI-Powered Knowledge Graph: The Key to Personalized Customer Journeys

Modern consumers expect personalized experiences tailored to their unique preferences, behaviors and needs. Businesses striving to meet these…

Executive Viewpoints March 26
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Hy-Vee RMN Deploys Carrot Ads Solution; Instacart Extends Ad Placements to Smart Carts

The 570-store Midwestern supermarket retailer Hy-Vee will expand its partnership with Instacart by adopting the platform’s Carrot Ads…

News March 25
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BuyBuy Baby Sets Due Date for Online (Re)Birth

BuyBuy Baby will officially re-enter the world of online retail on May 8, 2025, just days before Mother’s…

News March 25

Mango Ramps Up Data-Driven Planning for Global Operations

International fashion brand Mango is implementing a new AI software platform to transform its planning and decision-making. Operating…

News March 25
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As POS Disperses Around the Store, Cloud and Edge Computing Gain Prominence

The basic service that a point-of-sale (POS) device provides — checking out customers — is essential to any…

Features March 25
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Vitamin Shoppe Partners with Leading Brands to Create Shop-in-Shop ‘Hometown Stores’

The Vitamin Shoppe has launched its new Hometown Stores concept, beginning with five shop-in-shops for nutrition and supplement…

News March 24
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