Latest In: Customer Experience

chargebacks Eric Cohen Merchant Advocate PCI DSS

How Retail Businesses can Reduce Credit Card Fees

Credit card spending has grown significantly over the past decade, leading to higher costs for businesses. For retail…

Executive Viewpoints March 31
Adidas Coach converse design:retail design:retail News kate spade Lacoste Marc Jacobs Michael Kors new balance Nike PUMA simon Skechers swarovski The North Face TUMI Under Armour versace

Simon Opens First Premium Outlets Mall in Indonesia

Simon has opened the Jakarta Premium Outlets mall in a suburb of Indonesia’s capital Jakarta, the company’s first…

News March 28
Featured Venus Fashion

AI’s Fashion Impact: From Product Design to On-Demand Manufacturing and Beyond

Even in an industry accustomed to a rapid pace of change like fashion manufacturing and retailing, AI is…

Features March 28
Akerman LLP banana republic deceptive pricing Ellen Robbins Macy's Scott Allbright

Retailers Face Surge in Deceptive Pricing Lawsuits: Strategies to Protect Your Business

Consumers love to find a bargain, and promoting discounts and sales is a central tool in retailers’ arsenal…

Executive Viewpoints March 28
Gap Holiday ThinkTank (2025) Holiday ThinkTank: Omnichannel & Fulfillment (2025) Old Navy radar

Old Navy Adopts Solution to Provide Store Associates with Item-Level Location Data

Old Navy has partnered with Radar, a solution combining RFID, AI and computer vision technology designed to track…

News March 27
doordash Freshpet Michaels petco Rite Aid Staples the vitamin shoppe uber eats

Petco Partners with Uber Eats for Nationwide Delivery

Petco has made its extensive assortment of pet products available for on-demand delivery via a new partnership with…

News March 27
ai best buy Best Buy Ads commerce media CVS doordash dupes Featured Gap NBCUniversal Nordstrom primark retail media Sam's Club Sam's Club MAP SharkNinja shoppable TV Shoptalk 2025
Retail executives took to the Shoptalk stage this week to discuss the current and future state of the industry.

Gap, DoorDash, NBCU Execs Weigh in on the State of the Consumer

Between the tariff tug-of-war, flailing markets, insanely high egg prices and general “twitchiness” (as one strategist put it),…

Features March 27
AI virtual agents genesys LLMs NLP Peter Graf

Retail’s AI Evolution: From Chatbots to Personal Shopping Concierges

Dealing with customer service for a faulty product or return? You’ve probably felt the frustration firsthand. What should…

Executive Viewpoints March 27
Advance Auto Parts

Advance Auto Parts Plans 30 New Stores in 2025, Promises More Expansion

Advance Auto Parts will open 30 new U.S. stores this year, moving toward a goal of adding at…

News March 26
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank