Latest In: Customer Experience

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Shein, Temu Pull Back on Ad Spend, Raise U.S. Prices Amid China Trade War

[Update as of April 29, 2025] Shein and Temu have made good on their promise to hike prices…

News April 29
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Why CTV Advertising has Turned out to be a Hole in One for Golf Retailer J.Lindeberg

Golf apparel and gear brand J.Lindeberg creates products that bridge the gap between sport and fashion, the better…

Features April 29
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How Supply Chains, Retailers and Waste are Keeping Grocery Prices High

For millions of Americans, grocery shopping has become an increasingly frustrating experience. Every trip to the store seems…

Executive Viewpoints April 29
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Ad Campaign Spotlights Supply Chain Wins for Mugsy and Southern Glazer’s

Logistics and transportation provider Ryder System will air “Stories from the Supply Chain,” a national TV ad campaign…

News April 28
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The Data Mandate for a Modernized Shopping Experience

Brands like Amazon have set the gold standard for a modern ecommerce shopping experience. Customers expect brands to…

Executive Viewpoints April 28
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How Tariff Uncertainty is Impacting Consumer Loyalty, Purchasing, Confidence — and What Retailers can do About it

It’s becoming clear that “tariffs,” a word that just a few short months ago was more familiar to…

Features April 25
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AI-Powered Sort A Brick Re-Creates Full Lego Sets for Resale or Replay

Sort A Brick, a new Lithuania-based startup, is using AI to bring order to consumers’ dusty boxes of…

News April 24
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Inside Grubhub's first year as a commerce media operator.

Exclusive: Inside Grubhub’s First Year in Commerce Media and a Peek at What’s in Store

Last year, meal delivery platform Grubhub entered the increasingly crowded commerce media arena with the debut of Grubhub…

Features April 24
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Google Calls Off Cookie-Crumbling Efforts Amid Shifts in Privacy Landscape, Antitrust Trial

Since 2019, Google has been working on plans to eliminate, or at least minimize, the use of digital…

News April 23
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