Harsh Returns Policies Push Retailers to Plan for New Types of Returns Fraud
Retailers understandably want to create strict returns policies to reduce instances of fraudulent or abusive claims. At the…
Executive Viewpoints April 23
Latest In: Customer Experience
Zales Tests Store of the Future as it Seeks to Make Fine Jewelry an Everyday Accessory
Zales has taken a playful approach in its latest campaign, “Own It,” as it seeks to take fine…
News April 22
Uniqlo, DXL, Babylist and More Turn to Resale, Recycling to Celebrate Earth Month
[Editor’s Note: This story was updated on Earth Day, April 22, to include more sustainability initiatives from brands…
Features April 22
Walmart Tests Experiential ‘Beauty Bars’ in 40 Stores; Amazon Beauty Event Returns
Seeking to compete with high-touch beauty retailers like Sephora and an expanded assortment at rival Target, Walmart will…
News April 22
How AI is Helping a Brooklyn Thrift Store Amp Up Both Sales and Environmental Impact
Nestled in a back parking lot of the industrial waterfront that lines Brooklyn’s Gowanus Canal is an absolutely…
Features April 22
Tractor Supply Launches Service to Streamline Pet Prescriptions
Tractor Supply has launched Tractor Supply Rx in a bid to enhance convenience for customers ordering medications for…
News April 21
Good for the Planet, Good for Your Wallet Wins in Digital Retail
In the past year, one winning pattern with the Similarweb Digital 100 fastest-growing digital businesses was sustainability. Appealing…
Executive Viewpoints April 21
Ecommerce’s Secret Weapon: WhatsApp Tackles Failed Deliveries Head-On
There’s an unspoken rule in ecommerce: you can get everything else right, but if you fail to deliver,…
Executive Viewpoints April 18
Walmart Leverages Geospatial Tech to Expand Delivery to 12 Million New Households
Walmart has deployed geospatial technology to create a data science model that divides geographic areas into precise hexagonal…
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