Latest In: Customer Experience

food waste Louise Fritjofsson Martie

How Supply Chains, Retailers and Waste are Keeping Grocery Prices High

For millions of Americans, grocery shopping has become an increasingly frustrating experience. Every trip to the store seems…

Executive Viewpoints April 29
Mugsy Ryder System Southern Glazer's Wine & Spirits

Ad Campaign Spotlights Supply Chain Wins for Mugsy and Southern Glazer’s

Logistics and transportation provider Ryder System will air “Stories from the Supply Chain,” a national TV ad campaign…

News April 28
Amazon cdp ci&t Data clean room digital twins gen AI iot Marcello Vessoni

The Data Mandate for a Modernized Shopping Experience

Brands like Amazon have set the gold standard for a modern ecommerce shopping experience. Customers expect brands to…

Executive Viewpoints April 28
census bureau coresight research covid-19 Featured KMPG MSNBC new york times NRF Rakuten Target Walmart World Emblem

How Tariff Uncertainty is Impacting Consumer Loyalty, Purchasing, Confidence — and What Retailers can do About it

It’s becoming clear that “tariffs,” a word that just a few short months ago was more familiar to…

Features April 25
Bricklink.com lego Sort A Brick Venus Fashion

AI-Powered Sort A Brick Re-Creates Full Lego Sets for Resale or Replay

Sort A Brick, a new Lithuania-based startup, is using AI to bring order to consumers’ dusty boxes of…

News April 24
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Inside Grubhub's first year as a commerce media operator.

Exclusive: Inside Grubhub’s First Year in Commerce Media and a Peek at What’s in Store

Last year, meal delivery platform Grubhub entered the increasingly crowded commerce media arena with the debut of Grubhub…

Features April 24
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Google Calls Off Cookie-Crumbling Efforts Amid Shifts in Privacy Landscape, Antitrust Trial

Since 2019, Google has been working on plans to eliminate, or at least minimize, the use of digital…

News April 23
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Harsh Returns Policies Push Retailers to Plan for New Types of Returns Fraud

Retailers understandably want to create strict returns policies to reduce instances of fraudulent or abusive claims. At the…

Executive Viewpoints April 23
Zales

Zales Tests Store of the Future as it Seeks to Make Fine Jewelry an Everyday Accessory

Zales has taken a playful approach in its latest campaign, “Own It,” as it seeks to take fine…

News April 22
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