Latest In: Customer Experience

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Sustainability is the Lifeblood of British Heart Foundation’s New ‘Store of the Future’

A brand new “Store of the Future” concept store, a thrift shop operated by the British Heart Foundation…

Features May 1
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The Trade War that Restructures What Sells and Why

The U.S. economy may not have officially entered a recession, but consumers are nonetheless navigating rising prices, dwindling…

Executive Viewpoints May 1
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JCPenney Launches Plus-Size Apparel Line with Supermodel Ashley Graham

JCPenney has partnered with plus-size supermodel and entrepreneur Ashley Graham to create a namesake collection for full-figured women…

News April 30
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The first U.S. Printemps in Manhattan's Financial District.

How Printemps’ New NYC Store Supports ‘Democratic Luxury’ with Subtle Technology

Printemps is one of the oldest department stores in the world, yet most Americans have never heard the…

Features April 30
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The New In-Store Playbook for Brands

For years, headlines have sounded the death knell of physical retail. But Sephora’s renewed investment in brick-and-mortar redesign…

Executive Viewpoints April 30
Jeff Chevalier TrueSource

Investing in Security: How Physical Barriers Protect your Bottom Line

The stakes for facility security have never been higher. In 2023, U.S. retailers lost a staggering $121.6 billion…

Executive Viewpoints April 30
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High Art: Dispensary Combines Cannabis Sales and Gallery Space

Cannabis concept store Gotham has opened its fourth location, in Manhattan’s Chelsea neighborhood, with a dedicated Gotham Gallery…

News April 29
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Temu homepage

Shein, Temu Pull Back on Ad Spend, Raise U.S. Prices Amid China Trade War

[Update as of April 29, 2025] Shein and Temu have made good on their promise to hike prices…

News April 29
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Why CTV Advertising has Turned out to be a Hole in One for Golf Retailer J.Lindeberg

Golf apparel and gear brand J.Lindeberg creates products that bridge the gap between sport and fashion, the better…

Features April 29
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