Ebay Debuts Agentic AI to Further Personalize Customer Experience
Ebay, which has been quick to deploy AI-powered chatbots as well as conversational and interactive agents, has taken…
News May 12
Latest In: Customer Experience
Sustainability is Retailers’ Golden Ticket Through Volatility
Market turbulence is hitting the retail industry hard. Faced with significant market disruptions, this would have historically been…
Executive Viewpoints May 12
Personalized Disruption: Grocery’s Secret to Breaking Old Habits
There’s no shortage of talk about technology that’s going to redefine, dominate, or transform retail this year. Much…
Executive Viewpoints May 9
Primark Aims to Extend Clothing’s Lifecycle by Bringing Repair Workshops to the U.S.
Primark has conducted nearly 400 free “Love it for Longer” clothing repair workshops in its European stores since…
News May 8
Dick’s Sporting Goods Leads $120 Million Investment in Youth Sports
Dick’s Sporting Goods has led a $120 million investment round in Unrivaled Sports, which creates positive sports experiences…
News May 8
Pinterest Enhances and Refines Visual Search Tools
Realizing that it’s often difficult to find the right words to describe a look or a specific “vibe,”…
News May 8
How Demand Forecasting Helps Baked by Melissa Deliver Joy on Mother’s Day
Baked By Melissa has several peak sales periods during the year, including Pride Month in June, Halloween, Valentine’s…
Features May 8
How Luxury DTC Brands are Bringing the Jewelry Experience Back to its Roots
The luxury jewelry buying experience has undergone a significant transformation. It used to be an intimate affair, with…
Executive Viewpoints May 8
7-Eleven Enhances Subscription Service with Free Drinks and In-Store Exclusives
7-Eleven has launched an improved Gold Pass subscription and loyalty program, building on the 7NOW Gold Pass subscription…
News May 7Top Stories
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