Latest In: Customer Experience

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The Next Generation Of The In-Store Experience

Best-in-class retailers are utilizing digital technologies to boost interactivity, education and conversion inside the four walls of the…

News June 19
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Oreck Boosts Monthly ROI Nearly 200% With Digital Personalization

Creating a consistent brand experience is key to successful marketing campaigns for multichannel retailers. However, personalization is playing…

News June 13
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Best Buy’s Bob Willett Kicks Off Connected Consumer Series

Bob Willett, former CEO of Best Buy International, kicked off the Connected Consumer webinar series with an invigorating…

News June 11
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Benjamin Moore Optimizes Customer Engagement With Mobile Publishing

The interactive, high-definition features of tablet technology have provided retailers with an ideal outlet for boosting mobile engagement…

News June 7
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Mandee Generates $400,000 in 3 Days With QR Code Campaign

As shoppers continue to consult smartphones while in store for price and product comparison, Quick Response (QR) codes…

News June 1
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Advance Auto Parts Increases Product Reviews by 700%, Dominates Competitors On Facebook

As consumers spend more time on social channels, social media integration and building customer engagement has become a…

News May 24
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New Oracle Study: Live Help Beats Ratings & Reviews

In a fall 2011 poll of more than 3,100 consumers in 15 countries, Oracle Retail found that 57%…

News May 17
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Digital Coupon Users Shop And Spend More Frequently

The economic downturn has encouraged consumers to revamp their shopping habits to become more price conscious and deal…

News May 14
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Kirkland’s ‘Pinning Parlor’ Drives Customer Engagement, Community Sharing

The latest social network craze, Pinterest, appeals to many retailers as a new customer engagement and community sharing…

News May 11
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