Latest In: Customer Experience

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Combining Social Interactions And Loyalty With Gamification

Part II of “Gamification In Retail” reveals how gaming strategies drive social interaction, and ways retailers can determine…

News March 19
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New Survey Spotlights Need For Personalized Offers and Communications

Retailers have been implementing loyalty programs for decades to incentivize shoppers to purchase items and visit stores more…

News March 14
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Leading Retailers Use Gamification To Boost Customer Engagement And Loyalty

This is Part I of “Gamification In Retail,” a four-part series dissecting Gamification: what it is, why it’s…

News March 13
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Columbia Sportswear Partners With PFSweb For Global E-Commerce Expansion

Localizing product assortment, pricing and item availability is key to increasing purchase rates worldwide. It ensures that the…

News March 9
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Study Shows Educating Consumers Drives Online Sales And Enhances Customer Engagement

Online retailers know that to drive traffic to their web sites, they must provide a seamless shopping experience.…

News March 8
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NetBase Analysis Spotlights T.J.Maxx and Kohl’s As Leaders In Social Buzz And Sentiment

Discount retailers are competing more intensely than ever to win consumer loyalty and dollars. Although diverse merchandise and…

News March 2
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TOTSY And Mamasource.com Partner To Provide Parents With Exclusive Deals

Flash sale and daily deal sites provide shoppers with the ultimate incentive to browse and buy. The promise…

News February 29
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Nu Skin Taps Translation Applications To Optimize Localization Strategies

A leading challenge of international expansion, whether physical or web-based, is language barriers. Nu Skin Enterprises, Inc., an…

News February 23
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Best Buy Executive Shares Top Tips For Optimizing Loyalty Initiatives

Today’s retailers are focusing more on shrinking budgets and retaining customers than acquiring new ones. As a result,…

News February 16
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