Latest In: Customer Experience
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Retailers continue to embrace social media as a vehicle to connect with consumers, increase sales and showcase products.…
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September 14
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Forward-thinking retailers are immersed in social media to drive engagement and communication among target consumers. Bonobos, a notable…
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September 13
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The payoff of Social, Local and Mobile (SoLoMo) is persuading retailers to rethink their strategies for winning and…
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September 10
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Consumer demand for instant access to product information is driving developments around in-store technology. Ben & Jerry’s, 4food,…
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September 4
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Many of today’s marketers rely on loyalty programs to improve customer relationships and experiences. In fact, a majority…
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August 31
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Best-in-class retailers are testing and applying new strategies to better engage online consumers. The e-Commerce site in particular…
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August 29
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As customer shopping patterns and the devices used to research and make purchases continue to transform, the retailer’s…
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August 22
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As mobile and localization become even more vital pieces to the shopper marketing puzzle, retailers are utilizing strategies…
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August 6
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Customer Experience Management (CEM) solutions allow organizations to take a more consistent and tactical approach to customer feedback…
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July 26