TUMI Taps iPad Application As Customer Service Tool
Customers of TUMI, known for its premium travel products and accessories, expect a high level of service when…
News March 7
Latest In: Customer Experience
Redner’s Markets Doubles Online Traffic With Grocery Shopping Network
Placing the customers’ needs at the center of the overall business strategy is critical for success in the…
News March 1BareBones WorkWear Boosts Conversion Rates With Fanplayr
BareBones WorkWear, a provider of outdoor and work-related footwear and accessories, has increased conversion rates and average order…
News February 28Manduka Garners 500+ Hash Tag Mentions With #NOWisWOW Campaign
Best-in-class retailers are utilizing social media marketing to make their brands more authentic and relatable among target consumers.…
News February 27Texas Roadhouse Sees 71% Higher Engagement On Facebook Place Pages
Merchants are working towards building stronger relationships with customers by putting a more relevant and local spin on…
News February 14Beyond Facebook And Twitter: The New Age Of Social Media In Retail
Close followers of retail in 2013 realize the importance of social media in creating effective merchandising programs. During…
News February 1Inconsistent Pricing Across Channels Remains A Key Challenge For Retailers
Following is Part 2 of the Retail TouchPoints series,Pricing Challenges In An Omnichannel World. Part 3, which…
News January 28Kirkland’s Spreads Christmas Cheer With Gamification Campaign
Retailers are leveraging mobile marketing and social media to capture shopper attention and dollars this holiday season. Because…
News December 17Wild Things Maximizes Online Engagement With Apparel Customization Tool
Forward-thinking retailers are harnessing new tools and technologies to create more engaging and memorable online shopping experiences. With…
News December 13Top Stories
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