Latest In: Customer Experience

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How Duane Reade, Whole Foods And Nike Tap Into Gamification

  Following is Part 2 of the Retail TouchPoints series focused on Retail Wins In Gamification. This article…

News April 1
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REVOLVE Clothing Boosts Conversions With Digital Personalization

Progressive retailers are personalizing their e-Commerce sites to better attract, engage and communicate with hyper-connected omnichannel consumers who…

News March 28
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Rent The Runway Amps Up Social Conversations With LoopIt

Approximately 43% of consumers purchase apparel online, then discuss their new items on social network sites, according to…

News March 27
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Gamification: Consumer Loyalty And Employee Engagement For The Internet Generation

  Following is Part 1 of the Retail TouchPoints series focused on Retail Wins In Gamification. In this…

News March 25
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Johnny Cupcakes Launches New Site, Focuses On Content And Community

Johnny Cupcakes, an independent fashion merchant that sells apparel and accessories for men, women and children, has re-launched…

News March 14
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Serena & Lily Increases Average Order Value By 88% With Online Customization

Cutting-edge retailers are integrating new tools and features into their e-Commerce sites to make the online shopping experience…

News March 14
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Retailers Deploy Microsoft Enterprise Solutions For Customer Engagement, Workforce Management

With the variety of options available to consumers on how and when to shop, retailers must stay competitive…

News March 8
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TUMI Taps iPad Application As Customer Service Tool

Customers of TUMI, known for its premium travel products and accessories, expect a high level of service when…

News March 7
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Redner’s Markets Doubles Online Traffic With Grocery Shopping Network

Placing the customers’ needs at the center of the overall business strategy is critical for success in the…

News March 1
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