Latest In: Customer Experience

Alicia Fiorletta CertainSource customer acquisition daily news eWay Direct lead generation marketing strategies PalmBeach Jewelry Retail TouchPoints welcome series

PalmBeach Jewelry Boosts Customer Acquisition With CertainSource

Engaging and acquiring customers is an ongoing challenge for retailers today. Merchants must not only ensure they’re targeting…

News June 14
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Positec Improves Call Center Productivity With Five9 Cloud Solution

Organizations selling to end users as well as retail partners are tasked to manage and respond to a…

News June 13
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Restaurant.com Revitalizes Loyalty Program With Gamification

The growing popularity of social media and smartphones has generated more connected and empowered consumers. To keep pace…

News June 7
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VTech Recovers $63,000 In Revenue With Targeted Email Campaign

Shopping cart abandonment is a top pain point retailers across verticals face daily. In fact, approximately 80% of…

News May 24
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Biltmore House Ties Card-Linked Offers To Long-Term Sales And Loyalty

Many merchants are leveraging card-linked offers to connect with potential and existing customers, boost brand awareness and increase…

News May 23
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Walmart And MillerCoors Embrace Digital Customer Engagement

The Shopper Marketing Summit, a retail networking event hosted in April 2013 by the Path to Purchase Institute,…

News May 9
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Donna Karan Exec Shares Social Media Best Practices

The luxury industry is on an upswing: 25% of affluent consumers purchased at least one high-end product a…

News May 8
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Caché Boosts Conversions By 88% With Advanced Search Tools

Ease of site navigation is a key differentiator among retailers in the highly competitive e-Commerce space. Best-in-class eTailers…

News April 29
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Eataly Partners With Dotcom To Fulfill e-Commerce Orders

As part of an expansion of its two-year-old e-Commerce site, Eataly has partnered with Dotcom Distribution to fulfill…

News April 25
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