Mystery Shopping Results Revealed At #RIC18: Sephora, Adidas, Sunglass Hut Get High Marks
In the weeks leading up to the Retail Innovation Conference — held in New York City on April…
News May 7
Latest In: Customer Experience
Starbucks Will Build 20,000-Square-Foot Innovation Center
Starbucks is building a 20,000-square-foot space in Seattle that will house a new Tryer Innovation Center, according to…
News March 21
Macy’s Expands VR Pilot To 60 Stores, Will Add Mobile Checkout Nationwide By End Of 2018
Macy’s is unveiling two major features designed to transform and innovate the store experience, CEO Jeff Gennette said…
News March 19
Exclusive CMO Council Q&A: If Unilever Takes A Stand Against Fake News, Retail Must Step Up Too
With social media making it easier to share fake news, hate speech or divisive content with a larger…
News February 28
UGC Influence On Store Purchases Grows To 45%
As consumers move seamlessly between the online and offline worlds while they shop, online research is increasingly influencing…
News February 12
NRF 2018: Wakefern, Postmates Tap Next-Gen Cameras And Robotics To Improve Logistics
The NRF Big Show often highlights future technology that retailers might not deploy for a few years. But…
News January 24
Amazon Go Store Opens, Brings Checkout-Free Shopping To The Public
After more than a year of testing, Amazon finally let everyday consumers into its Amazon Go checkout-free convenience…
News January 22
Walmart Will Expand Cashierless Checkout To 100 Stores
The industry’s top retailers are continuing their quest to make cashierless checkout within physical stores more of a…
News January 10
Kroger Expands ‘Scan, Bag, Go’ Cashierless Checkout To 400 Stores
While the “big two,” Amazon and Walmart, have jumped into their own tests of cashierless technology, the nation’s…
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