Latest In: Customer Experience

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Parties, Food And Self-Gifting Offer Holiday Conversion Opportunities

The holidays are seen as a time for gift-giving, but for a large number of consumers the gift…

News October 22
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B8ta Launches Interactive ‘Made By Google’ Experience In 7 Flagship Locations

The software-powered retail-as-a-service company b8ta has partnered with Google to showcase an interactive in-store shopping experience featuring Made…

News October 10
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Wegmans Combines Mobile App, Human Assistance To Guide Visually Impaired Shoppers

Wegmans, a supermarket chain based in the Northeast, has implemented a combination of technology and human assistance for…

News October 5
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Exclusive Q&A With Starboard Cruises CEO: Experiences, Entertainment, Education Drive Retail Strategies At Sea

Retail on the high seas has its own unique requirements, but that doesn’t mean landlubbers can’t learn a…

News October 3
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In-Store Shopping Can Drive Holiday Spending Sprees

The upcoming holiday season looks promising: 18.7% of shoppers plan to budget more for holiday gifts this year,…

News October 1
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Macy’s, Cosmopolitan Bring Makeup Try-On Experience From Print To Digital

Macy’s has partnered with Cosmopolitan magazine and Perfect Corp., the creator of the YouCam AR-powered makeup app, to…

News September 25
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Exclusive CEO Insights: Three Strategies For The Retail Industry To Employ By 2020

The National Retail Federation raised its outlook for 2018 retail sales to climb 4.5% compared to the prior forecast range of 3.8% to 4.4%.…

News September 12
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Interacting With In-Store Technology Boosts Brand Confidence For 46% Of Shoppers

Technology has made brick-and-mortar retail more convenient than ever, but it can also be a point of friction…

News September 10
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CF Toronto Eaton Centre

Small-Format Mall Concept Creates Retail United Nations In NYC

HiO, a small-format mall concept, will open its first space in Acadia Realty’s City Point shopping complex in…

News August 28
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