One Poor Post-Purchase Experience Drives 36% Of Online Shoppers To Other Retailers
While retailers always prioritize driving sales, what happens after the sale can be the ultimate customer retention driver…
News November 13
Latest In: Customer Experience
50% Of Millennials Put Luxury Spending Ahead Of A Solid Health Care Plan
Higher costs of living and shrinking disposable incomes have put 46% of Millennials into credit card debt, according…
News November 12
Parties, Food And Self-Gifting Offer Holiday Conversion Opportunities
The holidays are seen as a time for gift-giving, but for a large number of consumers the gift…
News October 22
B8ta Launches Interactive ‘Made By Google’ Experience In 7 Flagship Locations
The software-powered retail-as-a-service company b8ta has partnered with Google to showcase an interactive in-store shopping experience featuring Made…
News October 10
Wegmans Combines Mobile App, Human Assistance To Guide Visually Impaired Shoppers
Wegmans, a supermarket chain based in the Northeast, has implemented a combination of technology and human assistance for…
News October 5
Exclusive Q&A With Starboard Cruises CEO: Experiences, Entertainment, Education Drive Retail Strategies At Sea
Retail on the high seas has its own unique requirements, but that doesn’t mean landlubbers can’t learn a…
News October 3
In-Store Shopping Can Drive Holiday Spending Sprees
The upcoming holiday season looks promising: 18.7% of shoppers plan to budget more for holiday gifts this year,…
News October 1
Macy’s, Cosmopolitan Bring Makeup Try-On Experience From Print To Digital
Macy’s has partnered with Cosmopolitan magazine and Perfect Corp., the creator of the YouCam AR-powered makeup app, to…
News September 25
Exclusive CEO Insights: Three Strategies For The Retail Industry To Employ By 2020
The National Retail Federation raised its outlook for 2018 retail sales to climb 4.5% compared to the prior forecast range of 3.8% to 4.4%.…
News September 12Top Stories
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