L’Occitane Experiential NYC Concept Store Accents Social Media, Sustainability
The L’Occitane Group is opening a L’Occitane En Provence experiential store on 555 Fifth Avenue in New York…
News August 24
Latest In: Customer Experience
Customer Service Draws 57% Of Shoppers To Traditional Retailers
Shoppers still enjoy the in-store shopping experience: 46% prefer to make purchases in a physical store, compared to…
News August 20
‘Too Many Ads’ Frustrate 53% Of Online Shoppers
The online ordering process continues to be too time-consuming for many shoppers. As many as 40% of consumers…
News August 6
TAYLRD Tours The U.S. With Airstream Pop-Up Experience
TAYLRD Clothing, an e-Commerce site that allows shoppers to buy from a selection of more than 90 size…
News July 13
Walmart Enhances Home Shopping With Virtual Reality Tools
Walmart has started testing a virtual shopping technology that lets customers browse a curated apartment featuring 70 branded…
News July 2
Las Vegas Shopping Complex Debuts Chatbot With Personality
Visitors to the Miracle Mile Shops at Planet Hollywood Resort & Casino in Las Vegas now can interact…
News June 21
#RIC18: Marketing/Customer Engagement, Retail Innovation And Customer Experience Sessions Coverage
The 2018 Retail Innovation Conference featured more than 20 breakout sessions, organized into six tracks: Digital Strategies Omnichannel…
News June 1
Retailers Step Up Human Interaction, But 95% Of Consumers Usually Don’t Want Help
With growing e-Commerce penetration, omnichannel retailers are looking to differentiate the physical retail shopping experience by leveraging their…
News May 14
#RIC18: Why 99 Cents Only Stores, 1-800-Flowers And Victra Meet Customers On Their Terms
While the divide between traditional brick-and-mortar and disruptive e-Commerce retailers exists, success ultimately comes from considering your business…
News May 9Top Stories
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