Will BOPIS And Amazon Returns Support 2020 Turnarounds At Nordstrom And Kohl’s?
Department stores have tried to weather the storm of declining traffic and sales, but holiday results from Nordstrom…
News March 4
Latest In: Customer Experience
7-Eleven Expands ‘Evolution’ Stores To Two New Markets
Nearly a year after debuting its first Evolution Store at its Dallas headquarters, 7-Eleven is expanding the concept…
News March 3
Responsible Retail: How Purpose Becomes Performance
Responsible retailers do more than earn the right to bask in the warm glow that comes from doing…
Executive Viewpoints March 3
Report: Walmart Launches Walmart+ To Rival Amazon Prime, But Will The Investments Pay Off?
Walmart has revealed its plans to launch a new fee-based membership program designed to compete directly with Amazon…
News February 28Delivering Good Will Honor Terry Lundgren With Lifetime Achievement Award
At its annual gala on Nov. 4 in New York City, Delivering Good will present former Chairman and…
News February 27
From Disgruntled To Loyal: Building Trust In Spite Of Negative Reviews
It happens. Despite your brand’s best efforts to delight customers or provide consistent product quality, every now and…
Executive Viewpoints February 27
Tokinomo Combines Sounds And Motion Technology To Help Retailers Run In-Store Campaigns
Tokinomo, a shopper engagement solution provider, combines light, sound and motion technology in a tool designed to help…
News February 27
InMoment And MaritzCX Will Merge Into Single CX Company
Customer experience management vendors InMoment and MaritzCX have entered into a definitive merger agreement. The combined company will…
News February 26
New Forever 21 Owners Name H&M Exec As CEO
Daniel Kulle, former President of H&M North America, has been appointed CEO of Forever 21. The fast fashion…
News February 26Top Stories
Latest Podcasts
Latest Resources
