Sharing Data Across Your Business Could Be The Key To Driving ‘Fit For Purpose’ CX In 2020
Dealing with customers is harder than ever, but more profitable than ever. Customers want omnichannel service and can…
Executive Viewpoints February 24
Latest In: Customer Experience
Swarovski Crystal Studio Concept Enhances Clienteling With Technology
Swarovski is expanding its experiential Crystal Studio concept store in the U.S. with a new location in The…
News February 21RetailX And Retail TouchPoints Launch Awards Program Honoring Experiential Excellence
Experience is paramount in the new era of retail, which is why RetailX and Retail TouchPoints have created…
News February 20
For Direct-To-Consumer Subscription Programs, Personalization Is Paramount
Economies of scale have enabled e-commerce giant Amazon to dominate the replenishment market with its Subscribe and Save…
Executive Viewpoints February 20
The Future Of Retail Is At The Edge
In the quest to differentiate products by embedding more value into every retail sales transaction, savvy digital brands…
Executive Viewpoints February 18
Five Reasons Commerce’s Future Is Headless
It is wrong to think of “commerce” as one destination, nor just one concept. Commerce is content, virality,…
Executive Viewpoints February 17
Exclusive Q&A: How Half Price Books Succeeds With Discovery And Localized Assortments
The conventional wisdom, since the demise of Borders nearly a decade ago, has been that there’s only room…
Features February 14SHOWFIELDS Will Build On NYC Success With New Miami Location
SHOWFIELDS will open a second experiential retail shop in Miami in May as the company seeks to replicate…
News February 14
How The Next Wave Of Digital Display Technologies Is Changing The Retail Experience
Retail is in the midst of a technological renaissance. New software and audiovisual technologies are offering retail owners…
Executive Viewpoints February 14Top Stories
Latest Podcasts
Latest Resources
