Dollar General, Stop & Shop Join Grocers Offering Specific Shopping Hours For At-Risk Customers
As the coronavirus (COVID-19) outbreak affects the daily habits of shoppers worldwide and potentially endangers the health of…
News March 17
Latest In: Customer Experience
5 Retail-Related Industries Affected Most By Coronavirus
In the past few weeks, the coronavirus outbreak has impacted every country across the globe. With around 99,050…
Executive Viewpoints March 17
Walmart, Target, CVS And Walgreens To Offer Drive-Thru Coronavirus Testing
Walmart, Target, CVS and Walgreens are making major efforts to combat the spread of coronavirus (COVID-19) that go…
News March 16
Retailers Shutter Locations To Curb Coronavirus; 15,000 Store Closures Are A Possibility
Retailers including Apple, Nike, Patagonia, Glossier, Urban Outfitters, Lululemon, Away, Warby Parker, Everlane, Allbirds, REI, Lush Cosmetics, Under…
Features March 16
The Retail Resistance: Amazon Suddenly Vulnerable?
From its humble beginnings as a quaint online bookseller, Amazon has become a global colossus. By selling everything…
Executive Viewpoints March 16
Canadian Tire Promotes Retail Division President To CEO
Canadian Tire Corp. (CTC), which operates more than 1,700 retail locations throughout Canada, has named Greg Hicks as…
News March 13
Starbucks CEO Mulls Mobile, Drive-Thru Only Order Options Amid Coronavirus Concerns
As coronavirus (COVID-19) spreads throughout the U.S., Starbucks has a plan to aid in the “social distancing” recommended…
News March 13
Amazon ‘Just Walk Out’ Tech Set To Debut At Airport Retailer CIBO Express
Less than a week after Amazon officially revealed its plans to sell its “Just Walk Out” technology to…
News March 12
Don’t Let Survey Fatigue Derail Your Customer Feedback Strategy
Feedback is fundamental for improving a brand’s customer experience (CX), and feedback from loyal customers is even more…
Executive Viewpoints March 12Top Stories
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